Customer Reviews

Read our Sumter Local Business Reviews Satisfied Customers

Atlas Transmission welcomes you to our page with customer reviews of the various automotive repairs and services our shop offers our valued customers in Sumter as well as the greater Sumter County area. As a leading auto repair shop in Sumter, our team understands that we are only as good as the service we provide to our customers. So when a customer talks about our auto repair shop in Sumter, we listen. Good or bad, Atlas Transmission wants all the feedback we can get. For it is only with that feedback from customers that we know we are able to know if we are meeting our goal of being the best choice for auto repair in Sumter.

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  • Total Reviews:
  • 19
  • Customer Service:
  • 4.4
  • Shop Cleanliness:
  • 4.2
  • Repair Timliness:
  • 4.2
  • Cost Estimate:
  • 4.2
  • Would Recommend:
  • 4.3
  • Overall Rating:
  • 4.4
  • Just a note to let you know how much I appreciate the concern your transmission repair shop demonstrated to get my auto problem resolved. Moving forward you will be my choice of a transmission shop in Sumter when it comes to any transmission work. Thank you very much for eluding such heart felt empathy for my situation.

    Mark Turner
    Sumter South Columbia
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  • "Local Business helps out-of-towner got back home". Due to some difficult circumstances, I recently had the misfortune of visiting your city. But, when it was all over I could not have been happier with the outcome. On May 29, I was traveling home Athens, GA., from Myrtle Beach with my four-year-old son and a friend's 10-year-old son. We were on I-20 near the Lamar exit when my transmission all but fell out of my truck. I was able to limp it into Sumter where I was given directions to Atlas Transmission. I informed the staff of my predicament and they went right to work clearing a spot for my vehicle. They treated the kids and me wonderfully and with kindness. Those guys, and girl, worked swiftly and skillfully to get us back on the road and on our way home. We always hear of how "out-of-towners" get price-gouged and mistreated but this bad situation was made a lot easier due to these people. The city of Sumter should be extremely proud to have "ambassadors" such as these. Being a spiritual person, I truly believe that things happen for a reason. I believe I was led to Sumter and Atlas Transmission because the Lord knew it would be our saving grace. I was going to end the letter with a verse for the staff about compassion for your fellow man, but they seem to already have it. Since they informed me that they have a race car, I will leave them with this verse out of the book of Nahum (2:4) "...their chariots shall rage in the streets, they shall jostle against one another in the broad ways, they shall seem like torches, they shall run like lightning." God bless and Godspeed to everyone at Atlas Transmission and the city of Sumter. "

    Don Bray
    Athens Georgia
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  • It was nice to see a picture of Jerry Banks and the acknowledgment of his talent and automotive abilities. He is a real hard worker and a nice gentlemen. He will always have an answer to to any question you may have about your vehicle.

    Harry Hoban
    Sumter South Columbia
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  • I recently visited Atlas Transmission because of car troubles. The wonderful staff got right on the job and fixed my car promptly and for a great price. I would not trust in anyone other than Atlas Transmission to leave my car with and know it is done right.

    Brittany Wuchter
    Sumter South Columbia
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  • Great place, great people and a all around quality fixed transmission.

    Rian Haselden
    Sumter South Carolina
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  • I recently had a shifting problem with my 06' Dodge 2500 4x4. The folks at Atlas got my truck in and out in just a few hours and its been shifting great ever since. I'll have to say they are very professional in the way Atlas Transmission does business.

    Richard Miller
    Sumter South Columbia
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  • A very knowledgeable staff created some custom electronic controls for my off road F-350 diesel pickup. Something nobody else was able to or willing to do for me. That, paired with the fact that they did it in one day at a very reasonable price is reason enough for me to go back.

    Nathan Davis
    Sumter South Columbia
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  • I recently took my SUV in to have the solenoid unit replaced. The staff was friendly and courteous and worked well with the warranty company for my transmission. They performed the repair in a timely fashion,and I would not hesitate to take my 2004 Mercury Mountaineer back to their shop for any future repairs. Thank you Larry!

    Marie Anderson
    Sumter South Carolina
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  • Hi, I just wanted to let you know that I pulled up to their shop and my car's trans had a problem and Larry came right out and took a look at it and said it was no big problem at all. He came back with a small piece that was broken on the kick down cable and in two minutes I was on my way. A BIG THANKS to Larry and the crew at Atlas.

    Mike Sullivan
    Sumter South Carolina
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  • I stopped in without an appointment and the guys helped me with a problem that I thought was going to be a big problem, Larry told me it was a very small problem and fixed it right away. He did not even charge me for the part or his time.i was very please with there customer service. I would recommend to anyone who needs transmission service to go to Atlas Transmission. Thanks very much to all at Atlas Transmission in Sumter!

    Mike Stergiou
    Sumter South Carolina
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