The Atlas Transmission staff of transmission service & repair technicians and management realize that our customers in Sumter ~ Columbia and the greater Sumter County community are the most valued assets of our Sumter ~ Columbia area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Sumter ~ Columbia or the surrounding Sumter County area please consider our shop for all your car repair and service needs.
I recently had a shifting problem with my 06' Dodge 2500 4x4. The folks at Atlas got my truck in and out in just a few hours and its been shifting great ever since. I'll have to say they are very professional in the way Atlas Transmission does business.
I recently visited Atlas Transmission because of car troubles. The wonderful staff got right on the job and fixed my car promptly and for a great price. I would not trust in anyone other than Atlas Transmission to leave my car with and know it is done right.
Having had my truck evaluated by another company and being told incorrectly it was a planetary gear going out. I came to Atlas for a second opinion. And I am so glad that I did. In a 3 hour period they CORRECTLY diagnosed the issue as a drive shaft "U" joint failure not a transmission failure and replaced both the center and tail end "U" joints. Then to be sure there were no additional or hidden problems they checked the differential and transmission fluid levels.
I was very impressed with Frank, the mechanic, his skill and ability as well as the integrity and professional demeanor of the entire staff. I would recommend this facility whole heartedly to anyone needing a diagnostic check or a full transmission rebuild!
Great place, great people and a all around quality fixed transmissioin
Hi, I just wanted to let you know that I pulled up to their shop and my car's trans had a problem and Larry came right out and took a look at it and said it was no big problem at all. He came back with a small piece that was broken on the kick down cable and in two minutes I was on my way. A BIG THANKS to Larry and the crew at Atlas.
I stopped in without an appointment and the guys helped me with a problem
that I thought was going to be a big problem, Larry told me it was a very small problem and fixed it right away. He did not even charge me for the part or his time.i was very please with there customer service. I would recommend to anyone who needs transmission service to go to Atlas Transmission. Thanks very much to all at Atlas Transmission in Sumter!
My daughters 02 Hyundai Accent would not shift into reverse the high end sensor had gone out from what I was told but it had to go to a transmission shop to be repaired and Atlas was close to home and recommended. They diagnosed the car as needing a sun shell, a high end gear and the sensor. Being a single mother I don't know a lot about cars but they gave me time to research their findings and the research I had done verified the information provided by Larry. So I had the transmission rebuilt with a 2yr warranty. The car had been driven in the northern states a lot of rust underneath so while putting the car thru the final inspection one of the brake lines snapped in half and they staff rebuilt the brake line and told me to have it checked since they don't do brakes but they could not let the car leave their shop in that condition. The line is perfect they also wanted to inspect in 2 weeks or 500 miles. Everything was running fine but they were not happy with how it was starting and they worked on tat at no charge to get it to thier standards and they are a very caring and informative staff. My daughter spoke to the staff serveral times and they were patient and explained things to her so she. Old understand what they were doing and why. I would recommend Atlas Transmission in Sumter to anyone with transmission issues you leave there with confidence that the job was done right. The smile on my daughters face to have her car back is priceless. Wish I had known they offer a military discount since she has a dependent ID. GREAT SERVICE!
Just a note to let you know how much I appreciate the concern your transmission repair shop demonstrated to get my auto problem resolved. Moving forward you will be my choice of a transmission shop in Sumter when it comes to any transmission work. Thank you very much for eluding such heart felt empathy for my situation.
"Local Business helps out-of-towner got back home". Due to some difficult circumstances, I recently had the misfortune of visiting your city. But, when it was all over I could not have been happier with the outcome. On May 29, I was traveling home Athens, GA., from Myrtle Beach with my four-year-old son and a friend's 10-year-old son. We were on I-20 near the Lamar exit when my transmission all but fell out of my truck. I was able to limp it into Sumter where I was given directions to Atlas Transmission. I informed the staff of my predicament and they went right to work clearing a spot for my vehicle. They treated the kids and me wonderfully and with kindness. Those guys, and girl, worked swiftly and skillfully to get us back on the road and on our way home. We always hear of how "out-of-towners" get price-gouged and mistreated but this bad situation was made a lot easier due to these people. The city of Sumter should be extremely proud to have "ambassadors" such as these. Being a spiritual person, I truly believe that things happen for a reason. I believe I was led to Sumter and Atlas Transmission because the Lord knew it would be our saving grace. I was going to end the letter with a verse for the staff about compassion for your fellow man, but they seem to already have it. Since they informed me that they have a race car, I will leave them with this verse out of the book of Nahum (2:4) "...their chariots shall rage in the streets, they shall jostle against one another in the broad ways, they shall seem like torches, they shall run like lightning." God bless and Godspeed to everyone at Atlas Transmission and the city of Sumter. "
It was nice to see a picture of Jerry Banks and the acknowledgment of his talent and automotive abilities. He is a real hard worker and a nice gentlemen. He will always have an answer to to any question you may have about your vehicle.
A very knowledgeable staff created some custom electronic controls for my off road F-350 diesel pickup. Something nobody else was able to or willing to do for me. That, paired with the fact that they did it in one day at a very reasonable price is reason enough for me to go back.
I recently took my SUV in to have the solenoid unit replaced. The staff was friendly and courteous and worked well with the warranty company for my transmission. The performed the repair in a timely fashion,and I would not hesitate to take my 2004 Mercury Mountaineer back to their shop for any future repairs. Thank you Larry!